Shipping Information

United Kingdom

Includes England, Wales, Scotland, Northern Ireland & The Channel Islands.

 Service Expected Delivery Time Cost
Standard Delivery 3 - 5 Business Days £4.99
Express Delivery 1 - 2 Business Days £9.99

 

Incorrect Address

If the shipping address on your order is incorrect, please note that we cannot always change the delivery address after an order has been placed on our website. Please know that we work directly with our shippers to help resolve address issues when possible, but we cannot be held responsible for any delays, fees, or other delivery issues if you've made an error in the shipping information on your order.

If such an error causes an order to be rejected, lost or destroyed, we cannot issue a refund or replacement of any kind. If the error causes the order to be sent back to us, you may be responsible for return shipping fees and we’ll only be able to refund you for the cost of the merchandise only.

 

Delayed Delivery & Package Loss

Although it is rare for orders to get lost or delayed, please be aware that it can happen.

Whilst we are still seeing most deliveries reaching within their specified time-frame, delays are very possible and we do ask for your patience in receiving orders. Due to this we have to wait until the following times before being able to mark orders as lost in transit and issuing replacements.

  • UK Orders - 14 days after the expected delivery date
  • International Orders - 14 days after the expected delivery date

In the event your order has been lost in transit, you must contact our customer support department at info@enpigolf.com and report it as lost to us within 60 calendar days of date of purchase.

Orders that haven't been reported within 60 calendar days will not be eligible for refund.