Warranty

At ENPI Golf, we are committed to delivering high-quality products designed for durability and performance. We stand behind our craftsmanship and materials, offering a limited two-year warranty from the date of purchase against defects in materials or workmanship.

Warranty Coverage

ENPI Golf warrants its products for a period of two years from the original purchase date. If we determine that your ENPI Golf product has a defect covered under this warranty, we will, at our discretion, repair or replace it with a comparable product at no additional charge.

Exclusions & Limitations

This limited warranty does not cover:

  • Damage caused by third parties, including but not limited to airline handling, courier services, or other transit-related damage.
  • Damage resulting from improper use, neglect, or abuse.
  • Normal wear and tear under regular usage conditions, including aesthetic or cosmetic wear (such as scuffs, scratches, fading, or minor fabric fraying).
  • Any modifications or alterations made to the product after purchase.
  • Loss or theft of the product.

Except as explicitly stated in this warranty, ENPI Golf makes no other warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose.

How to Make a Warranty Claim

To initiate a warranty claim, please contact our customer service team at info@enpigolf.com. Warranty claims must be made within a reasonable time of discovering the defect (not exceeding 30 days from discovery), and the defective product must be returned within the two-year warranty period.

When submitting a claim:

  1. Contact ENPI Golf customer service to obtain a Return Authorisation (RA) number.
  2. Return the product including all parts and accessories.
  3. Include proof of purchase (original receipt or order confirmation) and a detailed written description of the defect. Only products purchased via approved stockists are valid for warranty claims.
  4. Send the item to our designated returns address, as provided by our team.

Warranty claims without proof of purchase will be reviewed at our sole discretion. ENPI Golf reserves the right to inspect all returned products and determine whether the warranty applies.

Limitations of Liability

The remedies set forth in this warranty are exclusive and represent the full extent of ENPI Golf’s liability. ENPI Golf shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this product, or any delays in performance due to factors beyond our control.

Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not apply to you. This warranty provides specific legal rights, and you may have other rights depending on your location.

For further assistance, feel free to contact us—we’re here to help.